Very friendly and welcoming staff. The repair time was shorter than I anticipated. The waiting room is comfortable.
Just went for an oil change and tire rotation, but they are the most courteous people anywhere around. Cup of coffee, water, peanuts, fruit, help yourself while you wait and watch TV on a 70" screen. Wonderful service!
Very fast service. Diagnosed and Fixed the noise issue pretty fast. Awesome service
Great Customer Service
Absolutely the best car-buying experience I've ever had. Just bought a new Armada and the friendly service, customer care and attention to detail were second to none. And here's the thing - if you don't like the "hard sell" you get in most dealerships, Gerald Nissan of North Aurora is the place for you. I worked with Chris Brunson and his team (particularly T.J. Mobley) and their approach is to find the best solution for your needs from across their entire, extensive inventory. They don't try to put you in the car they want to sell, but the best option for you and your family. Plus their prices and finance options are extremely competitive! It's a great location, convenient for anybody in the western suburbs, but most of all they put the customer first!
Jacob was very nice and friendly. Got a great deal thanks to Sunny. Great dealership.