I had found the car I was looking for online , so I sent a message asking for more info. I was impressed before I even set foot in the establishment! I was paired with Earl Eastman and he was more than helpful from the start. First a phone call to touch base before coming in, he greeted us with a smile, took us on test drive and came up with a price that we were comfortable in an efficient manner. He then helped set up blue tooth, put our plates on for us, and gave a check-in call the next day. Overall, his demeanor was down to earth, helpful, funny, and honest. I was so impressed and pleased doing service with Earl and Gerald Nissan North Aurora. Would highly recommend.
My sales person, Kino was very informative, patient, friendly and responsive in our communications. Enjoyed working with Jason in finalizing all the finances and paperwork.Read more
We had a great experience with Gerald Nissan. Got our 2019 Nissan Sentra S last week. Love it. Chris Taylor is a great salesman.
the issue was solved quickly Read more
Upfront, took less time than expected, service mgr recognized me, made me aware of a special, didnt try to upsellRead more
Courteous and helpful staff. Read more
Gerald Nissan always provides top notch service. I had the pleasure of working with Jacob, Jason and Sonny. Jacob was the reason why I purchased my new vehicle at Gerald Nissan. He provided great customer service and wasn't pushy. The entire staff was great. If you're looking to purchase a new vehicle this is the place to go. Thanks for the great experience!!
I had spoken with Dan for a few weeks before coming in to purchase so I felt well informed by the time I came in to test drive and purchase from Claire Read more
Trustworthy service. They will show you what is wrong. Outstanding customer service. Polite, respectful, professional. Not your average service department. A model service center. Very, very rare to find. Read more